General Questions
1. What does MedVantage do?
MedVantage provides technology driven labeling, inventory, and compliance solutions for healthcare, foodservice, and hospitality environments. Our systems help reduce human error, improve efficiency, and support regulatory compliance.
2. Who are your solutions designed for?
Our solutions are built for hospitals, sterile processing departments SPD, senior living communities, universities, and commercial kitchens.
3. Do you offer both hardware and software?
Yes. MedVantage provides complete solutions including software, printers, mobile devices, RFID technology, and ongoing support.
Support and Resources
4. Where can I find help guides, tutorials, or product resources?
You can find these resources in our Quick Support page, your central hub for guides, tutorials, and helpful documentation.
5. Where can I get help with my printer or troubleshoot issues?
Printer help, troubleshooting guides, and step by step instructions are available in our Quick Support page.
6. Do you offer training for your systems?
Yes. We offer live training sessions to ensure your team is fully confident using our solutions. In addition, training materials and guides are available in our Quick Support page.
7. Do you have a support team available?
Yes. MedVantage has a dedicated in house support team ready to assist you with any questions or technical needs.
8. What should I do if I need additional support?
If you need further assistance, please contact our support team or visit our Quick Support page for immediate help.
GoFreshDate Food Safety Labeling
9. What is GoFreshDate?
GoFreshDate is a cloud based food labeling system that automates date labeling to improve food safety, reduce waste, and eliminate handwritten labels.
10. How does GoFreshDate improve compliance?
It automatically calculates expiration dates and prints clear, consistent labels, helping ensure HACCP compliance and reducing human error.
11. Can GoFreshDate be used across multiple locations?
Yes. With centralized cloud access, you can manage multiple locations, users, and label formats from anywhere.
GoVentory RFID Inventory Management
12. What is GoVentory?
GoVentory is an RFID based inventory management system that allows you to scan and track inventory in seconds with real time visibility.
13. How is RFID better than barcode scanning?
RFID allows you to scan multiple items at once without line of sight, significantly reducing inventory time and increasing accuracy.
14. What kind of reporting does GoVentory provide?
GoVentory offers real time inventory reports, expiration tracking, dwell time insights, and exportable data for better decision making.
SteriDate SPD Labeling
15. What is SteriDate?
SteriDate is a touchscreen labeling solution designed for sterile processing departments to automate sterilization labeling and tracking.
16. Are SteriDate labels compatible with sterilization processes?
Yes. Our labels are designed to withstand steam, EO, and low temperature sterilization environments without peeling or fading.
17. How does SteriDate improve traceability?
It prints clear, standardized labels with key data such as load information, technician ID, and expiration dates, eliminating handwriting errors.
Label Options and Materials
18. What types of labels do you offer?
We offer a wide range including dissolvable labels, freezer safe labels, permanent and removable adhesives, and custom formats.
19. Can I customize my labels?
Yes. You can customize label size, format, icons, barcodes, and even add your company logo.
Getting Started
20. Can I request a demo?
Absolutely. You can request a personalized demo to see how our solutions fit your operation.
21. How do I know which solution is right for me?
Our team will work with you to understand your operation and recommend the best solution based on your needs, goals, and environment.